We've got you covered at London Wonderground - your safety is our number one priority. We have designed our sites to allow visitors to socialise safely whilst maintaining physical distance from others. Underbelly has been awarded the Visit England We're Good to Go Industry Standard mark. The safety of our visitors and staff is our priority. We will be following the government advice throughout the festival, updating this page as more information is released. Underbelly and London Wonderground holds the Good to Go industry standard certificate.
For tickets purchased online e-tickets are preferred. If required, tickets are available to be collected at the Box Office.
We ask that you wear a face mask when entering both of our venues. Face masks are not required in the rest of the festival as it is outdoors. All of our staff will continue to wear masks while working in venues and behind the bar.
Regularly use the hand sanitising stations throughout the site. Hand washing with hot water and soap is preferable.
Our venues are now being sold to their full capacities. Customers who have booked tickets prior to social distancing lifting will have been contacted by our Box Office team to alert you to this change. All seating in venues is now unreserved.
We will have increased cleaning and sanitation of all areas throughout the festival.
For everyone's safety, contactless payments are preferred at London Wonderground. Cash is not accepted on site.
We will be following government guidance throughout London Wonderground. If you test positive for COVID-19 or are required to isolate due to close contact with a COVID-19 infected individual or are requested to do so by the NHS Test and Trace app, do not come to site. If this happens to you, please email: email@example.com and we will organise an exchange for another show in the festival!